Frequently Asked Questions
Everything You need to know
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All of our Christmas trees are high quality and are beautifully decorated. We source locally made in Thailand and use either trees with PE and PVC mixed for a real tree look, or as a budget option we use PVC only. WE highly recommend the Mixed PE trees as they are truly incredible to look at and touch.
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Real fir and pine trees don't grow in Thailand's climate — every real tree sold here is imported, usually from Canada, and shipped refrigerated just to survive the journey. We'd rather invest in beautiful trees we can reuse for years than bring in fresh ones every season.
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We ask for the full payment upfront including a security deposit that will be returned after receiving and inspecting the tree after the rental period.
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The kits include all decorations to make the tree look just like the photo, lights, ribbon, florals, and ornaments.
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We delivery to all areas of Bangkok. Deliveries may incur surcharge, such as:
· further distance e.g. Min Buri, Bang Khun Thian, Don Mueang,Sai Mai, Bang Kapi, Bang Khae / Phasi Charoen area
· Carpark fees incurred during deliveries
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We will be able to set up your tree within 2 hours, depending on the tree size.
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1. Fresh Designs — Choose a fresh theme and design each season instead of decorating the same tree on repeat.
2. Zero Hassle, All Joy — No storage, no digging boxes out of the closet, you can even let us handle the set-up and tear-down dread.
3. Kinder to the Planet — Our trees are reused season after season, easing the environmental impact of buying and disposing of a new tree every year.
4. Crafted for Quality — Each tree is chosen and maintained to a high standard, so what arrives at your door always looks its best.
5. White-Glove Service option — From an organized delivery and styling to quiet removal once the season ends, we can take care of every detail.
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Our delivery hours are from 9am to 4pm Monday through Friday.
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We recommend booking by October to guarantee your preferred delivery date, especially during peak weeks in December.
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Unfortunately, we do not offer Christmas tree rentals to homes with pets. This policy helps us keep our trees allergen free for every customer. We appreciate your understanding.
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Once your rental period ends, our team returns to collect the tree and all décor — no disposal, no storage, no hassle on your end.
Ready to book?